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Owner Services Agent

Job Summary: Answer incoming calls from phone line in a prompt manner and implement customer service on any level that is needed. Essential Functions: * Answer Phone. * Make reservations and resolve any client reservation, customer service/mortgage related issues that may arise. * Work with internal and external departments to assist in customer concerns. * Maintain or exceed the required performance levels, as outlined by Management. * Perform all other job request as assigned by management. Job Specifications: * Proficient in Microsoft Office applications (Excel, Word, Access). * Excellent oral skills. * Previous reservation experience preferred, but not mandatory. * Minimum one year previous customer service experience.

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